CRM Used Car Management advises and coaches several organizations in the car trade on used car management and marketing. Our keywords are step-by-step improvement: by offering concrete plans of action we effectively implement improvements, which lead to better results. The advice process consists of the following steps:

Phase 1: stock-taking
Phase 2: reporting bottlenecks and draw up plan of action
Phase 3: implementing the points of improvement
Phase 4: evaluation of the project

CRM Used Car Managements advice projects can be long or short, structural or ad hoc, depending on the problems the client reports. We are the perfect partner for importers and manufacturers who want to strengthen their sales organizations with management and marketing coaching. Holdings, dealers and independent car dealers are eager to take our advice too.

The real-life case of an importer

Opel Nederland and Ford Nederland support their sales organization with a structural, solid coaching of the used car department. CRM Used Car Managements consultants are involved daily with advising these dealerships, reporting to the management on the success theyve achieved and completing successfully implemented changes. Read more about this option in our Business Case Opel Netherlands.

The real-life case of a dealer

Advice is not necessarily a protracted, intensive business. CRM can perform Quick Scans to quickly determine the major bottlenecks in a company. We did just that for Mazda-dealer Verlinde. Read more about the Quick Scan in our Business Case Mazda-dealer Verlinde.

Customizing

Offering advice on used car marketing & management is our core business, whether its an ad hoc Quick Scan or a yearlong used car management project to focus all your dealerships on used.

For more information on these options, please contact us. Then youll know exactly what CRM Used Car Management can do for you.